Brown and Hurley in Darra has been named the 2020 DAF Dealer of the Year. This is the fifth time Brown and Hurley Kenworth DAF Darra have been awarded the accolade since its introduction in 2002.
The DAF Dealer of the Year award acknowledges the dealer’s performance across all areas of their DAF business, and recognises excellence in truck sales, parts sales, service, finance, and overall customer support. All areas that Brown and Hurley Kenworth DAF Darra exceeded in throughout 2020.
The Brown and Hurley Group is a wholly family owned Australian company and are celebrating 75 years of operation in the Australian transport industry in 2021. The group employs more than 400 people across nine branches throughout Queensland and northern New South Wales. Over this journey, the group has forged strong relationships with its customers and continues to provide the highest level of quality services and facilities.
“In a year that was like no other, the dealership continued to exceed their targets across the entire business and offer outstanding service and support to their DAF customers,” remarked Brad May, Director Sales and Marketing for PACCAR Australia.
Matt Innes, Dealer Principal of Brown and Hurley Kenworth DAF Darra is extremely proud of his team for winning the award, saying “it was a year that presented us with many challenges and one that won’t be forgotten. To cap off the year with this award is a great result for the whole dealership. It is an honour to have the trophy back on display at the dealership, and just reward for the team who pulled together to make it happen.”
Matt went on to add “we had a strong focus on improving our market position with the DAF product and last year we exceeded most of our targets. A majority of our DAF business last year was new customers, which is great and something we expect to see more of as more operators get behind the wheel of the awesome new DAF product.”
“We cannot achieve these results without the support of PACCAR and the DAF Trucks Australia team. The strong relationship we have forged with them has certainly gone a long way to our success. I would like to thank all of the PACCAR team for their support whilst working in the challenging and restrictive times through COVID.
“Lastly, I would personally like to congratulate my staff for their continued hard work and support towards our dealership across Sales, PacLease, Parts & Service and their belief and commitment to the PACCAR brands, products and services.”
DAF Trucks Australia is a division of PACCAR Australia, and assembles and distributes a complete range of medium to heavy-duty trucks through an extensive Australian dealer network that provides sales and aftersales support and services.
PACCAR Inc, a Six Sigma company, is a global technology leader in the design, manufacture and customer support of high-quality light, medium and heavy-duty trucks under the DAF, Kenworth and Peterbilt nameplates. PACCAR also designs and manufactures advanced diesel engines, provides financial services and information technology and distributes truck parts related to its principal business.